1. Introduction
At PrimeWealth UK, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (www.primewealthuk.co.uk) and engage with our financial planning and retirement planning services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, ensuring that your personal data is handled lawfully, fairly, and transparently.
By using our website, you consent to the collection and use of your information as described in this policy. If you do not agree, please refrain from using our services.
2. Information We Collect
We collect and process different types of personal data based on your interaction with us.
2.1 Information You Provide to Us
When you use our website, contact us, or engage our services, we may collect:
Personal Identification Information: Name, email address, phone number, and postal address.
Financial Information: If you engage in financial advisory services, we may collect relevant financial details necessary for planning.
Communication Data: Messages, inquiries, and other correspondence when you contact us.
2.2 Information Collected Automatically
When you visit our website, we may collect:
Technical Data: IP address, browser type, operating system, and device details.
Usage Data: Pages viewed, time spent on the website, and navigation patterns.
Cookies and Tracking Technologies: We use cookies to improve website functionality. See our Cookie Policy for more details.
3. How We Use Your Information
We process personal data to provide and improve our services:
Delivering Financial Planning Services: To offer structured financial advice tailored to your inquiries.
Customer Support: To respond to inquiries and provide assistance.
Marketing and Communications: To send financial insights and updates (subject to your consent).
Website Optimization: To analyze website usage and enhance functionality.
Legal and Regulatory Compliance: To comply with legal and regulatory requirements.
We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
Consent: When you opt-in for communications or marketing updates.
Contractual Obligation: When data processing is necessary to provide financial planning services.
Legitimate Interest: When we process data to enhance security, improve services, or analyze trends.
Legal Compliance: When we are required to retain or share data due to legal obligations.
You may withdraw your consent at any time by contacting us at [email protected].
5. Data Sharing and Third-Party Disclosure
We do not sell, trade, or rent personal data. However, we may share information under the following circumstances:
Service Providers: We work with third-party service providers for website hosting, analytics, and customer communication.
Legal Obligations: If required by law, regulatory bodies, or court orders.
Business Transfers: If PrimeWealth UK undergoes a merger or acquisition, personal data may be transferred to the new entity.
All third-party service providers must comply with applicable data protection laws.
6. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy.
Customer Inquiries: Retained for up to 12 months from the last interaction.
Financial Planning Records: Retained for up to 7 years to comply with regulatory requirements.
Marketing Data: Retained until you opt out of communications.
After the retention period, personal data is securely deleted or anonymized.
7. Your Rights Under UK GDPR
Under the UK GDPR, you have rights regarding your personal data:
Right to Access: Request a copy of your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure ("Right to Be Forgotten"): Request data deletion when no longer necessary.
Right to Restrict Processing: Limit how your data is used.
Right to Data Portability: Receive a copy of your data in a structured format.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: Withdraw marketing consent at any time.
To exercise these rights, contact [email protected].
8. Data Security Measures
We implement robust security measures to protect personal data:
Encryption: Securing data transmissions using SSL encryption.
Access Controls: Restricting access to authorized personnel only.
Data Minimization: Collecting only necessary information and anonymizing where possible.
Despite our efforts, no method of transmission over the internet is completely secure.
9. Cookies and Tracking Technologies
We use cookies to enhance website functionality. For details, see our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Users should review external privacy policies before submitting personal data.
11. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date. If modifications are significant, we will notify users via email or website notice.
Last Updated: [Insert Date]
12. Contact Information
For any questions regarding this Privacy Policy or data protection, please contact us:
📍 Address: 2/22 Streatham Pl, Brixton Hill, London SW2 4PZ, UK
📞 Phone: +44 208 678 8406
📧 Email: [email protected]
